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Patients are able to be seen within 48 hours for all acute conditions. For all other appointments you are able to pre book up to 8 weeks in advance.
Both surgeries operate an advanced access system for appointments. This means that approximately 50% of appointments can be pre-booked up to 8 weeks in advance, the remainder become available on the day. If you wish to speak to a doctor or nurse for advice please telephone the surgery and speak to the Receptionist. Either the doctor or nurse will contact you at the end of their surgery or sooner if urgent.
Reminder – an appointment with the doctor is normally 10 minutes. If you have more than one thing to discuss with the doctor it is important to ask for a longer appointment. We are very sorry when surgeries run late and this is often unavoidable in an emergency. However, if the appropriate appointment is booked delays may be avoided.
We now have a touch screen at the Trumping ton Street surgery for patients to book themselves in for their appointment. We hope this will avoid delay when the Reception is busy.
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