Important Information Regarding Swine Flu Swine

Flu is a new form of influenza caused by a variation of the influenza virus. Swine flu is spread in the same way as seasonal flu. It is important therefore to try to reduce the risk of infection. We are asking patients with flu like symptoms to stay at home and to telephone the surgery for advice.

Flu like symptoms:-

You are suffering from a temperature and are suffering from one of the following

• Cough
• Sore throat
• Runny nose
• Limb or joint pain
• Headache
• Nausea/vomiting
• If you are pregnant

There are also other useful telephone numbers and websites:-

• Swine Flu Information 0800 1 513 513
• NHS Direct 0845 4647
• www.nhs.uk
• www.direct.gov.uk/swineflu

Important information on the appointment system

Patients should be able to book an appointment within 48 hours if they need to be seen quickly. If you do not wish to be seen so quickly you should be able to book an appointment 2 to 3 days in advance. Appointments are available up to 8 weeks in advance for patients wanting to book ahead.

We have extended our hours for patients to book an appointment from 7.00 am on Monday and Thursday and from 6.30 pm to 8.00 pm on Monday evening.

We now have a touch screen at the Trumpington Street surgery for patients to book themselves in for their appointment. We hope this will avoid delay when the Reception is busy.

Reminder – an appointment with the doctor is normally 10 minutes. If you have more than one thing to discuss with the doctor it is important to ask for a longer appointment. We are very sorry when surgeries run late and this is often unavoidable in an emergency. However, if the appropriate appointment is booked delays may be avoided.