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Jobs at Trumpington Street Medical Practice
Current vacancies
Patient service administrator / receptionist
Trumpington Street Medical Practice is looking for a friendly, organised and dependable Patient Service Administrator / Receptionist to join our reception team.
This is a varied, patient-facing role in a busy Cambridge GP practice. The main focus of the role will be reception duties, supporting patients, clinicians and colleagues with the smooth running of the practice.
About the role
You will be one of the first points of contact for patients, both face to face and by telephone. The role will involve helping patients with appointments, queries and general practice administration, while ensuring they receive a professional and supportive service.
Duties will include:
- Welcoming patients and visitors to the practice
- Answering telephone calls and dealing with patient enquiries
- Booking, cancelling and managing appointments
- Supporting patients with general queries and signposting them appropriately
- Working with the wider reception and administration team
- Helping with day-to-day practice administration
- Maintaining confidentiality and following practice procedures
About you
You do not need previous NHS experience, although experience in reception, customer service or healthcare would be helpful.
We are looking for someone who is:
- Friendly, professional and approachable
- Organised and reliable
- Calm under pressure
- A good communicator
- Comfortable working as part of a team
- Able to deal sensitively with patients and confidential information
- Willing to learn new systems and processes
Pay will be dependent on experience.
Hours
37 hours per week across 4 days
Applications are welcomed from candidates with customer service, reception, administration or NHS experience, but this is not essential.
Please use our secure online form to send your CV and covering letter
To maintain appropriate confidentiality and professional boundaries, staff members and their immediate family should not be registered as patients at the practice. If you are successful and this applies to you, we will discuss this with you before your start date.
Practice Nurse
Trumpington Street Medical Practice is looking for an experienced and enthusiastic Practice Nurse to join our friendly and well-established Nursing team for 1 day per week.
About the role
You will work as part of our Nursing and wider Practice team across our Cambridge sites, providing high-quality care to our patients.
The role will include general Practice Nursing duties, with a particular focus on:
- Cervical screening
- Children's Immunisations and vaccinations
- Wound care
- Chronic disease management
- Health promotion and patient education
- Supporting the wider clinical team with day-to-day patient care
About you
We are looking for an experienced, empathetic and reliable Practice Nurse. Previous experience working within General Practice would be preferred.
You should be comfortable working both independently and as part of a supportive multidisciplinary team, with a strong focus on delivering excellent patient care.
Hours
- 1 day per week
Pay will be dependent on experience.
Applications are welcomed from experienced Practice Nurses interested in joining our team.
Please use our secure online form to send your CV and covering letter