Ordering a repeat prescription
You can order a repeat prescription in three main ways. These can be ordered at your convenience.
- Please register with the NHS app to request your repeat prescriptions.
- Use our online consulting tool for acute medications that are not on your repeat prescriptions list. You may have had this medication in the past.
- Please note that if you already have access to SystmOnline, your repeat medication can also be ordered by clicking here.
If you need regular medications, talk to your doctor who will arrange for your medicine to be re-prescribed, using a computer generated request form, which can be posted or delivered to the reception.
A repeat prescription is generally for one months supply.
Online repeat prescription requests will only provide access to medication set up for repeat prescribing by a GP. Patients who receive medication which requires regular reviews will need to contact the surgery to order their repeat medication with one of the alternative methods:
Please allow 3 working days excluding weekends and Bank Holidays so that prescriptions can be prepared and signed by the doctor.
We are unable to dispense medications so you will need to collect your prescription from the surgery and take it to a pharmacy or if you wish you can provide a stamped addressed envelope so that it can be posted back to you. Some local pharmacies will collect from the surgery and may deliver to the elderly or housebound, please check with your Pharmacy.
As a rule all other patients from 16 to 60 will have to pay a prescription charge for each item at the pharmacy.
Prescribing of Medication available to purchase over the counter
in Cambridgeshire and Peterborough
Cambridgeshire and Peterborough Clinical Commissioning Group does not support the prescribing of medication that is available to buy from local pharmacies or supermarkets for children or adults with common illnesses or minor ailments that they could treat themselves at home.
The medications listed below are examples of medicines that should be purchased by the patient/parent/guardian. This list is not exhaustive.
- Moisturising creams, gels, ointments and balms for dry skin with no diagnosis
- Hay fever remedies eg. antihistamines, nasal sprays (patients over 18yrs)
- Bath oils and shower gel (unless recommended by a specialist for infected atopic eczema)
- Vitamins and supplements eg. low dose vitamin D (less than 2,000 units),
- I-Caps, multivitamins
- Anti-inflammatory gels eg. ibuprofen gel
- Rehydration sachets
- Anti-diarrhoeal medication for short term diarrhoea (less than 72hrs)
- Lubricating eye drops and chloramphenicol eye drops and eye ointment (patients over 2yrs)
- Paracetamol and ibuprofen for short term use
- Laxatives for short term use (less than 72 hours)
- Nasal douches eg Sterimar
- Antifungal preparations eg. Canesten
- Head lice treatments
- Threadworm tablets
- Haemorrhoidal preparations eg. Anusol
- Cough and cold remedies
- Medicated shampoos eg. Alphosyl, Capasal
- Mouthwash eg Corsodyl
- Indigestion remedies eg. Gaviscon, Peptac
The reasons for this are as follows:
- Patients can often look after themselves and their children; advice for treating minor conditions can be given by a local pharmacy if needed.
- Patients should keep a small supply of simple treatments in their own medicine cabinet so they are able to manage minor ailments at home. These should be kept secured from young children.
- All these medicines are widely available from supermarkets and pharmacies at reasonable cost and do not need a prescription.
- Many of these treatments are more expensive when prescribed on the NHS compared to when they are purchased in pharmacies or supermarkets. For example, paracetamol is approximately four times as expensive on prescription.
- The NHS belongs to everybody and the CCG must ensure that its resources are used in the best possible way for all patients.
Patient queries or complaints
Any patient queries or complaints should be directed to the Patient Experience Team on:
- Tel: 0800 279 2535
- Email: firstname.lastname@example.org
You can always ask the pharmacist for the cheapest way to purchase the medication